Dear Empire State Building,
Of course a business has the right to create its own policies and enforce them. However instead of brushing off an individuals request perhaps your business could have found a better way to assist that individual in accomplishing his request, as I am sure that any normal human being would have seen that this (going gold for childhood cancer) is an important subject matter that would deserve more than just a simple NO. No one wants to, or is trying to make you or your building look bad, You and your organization did that all on your own.
Thanks so much for your compassion
Matthew J. Seibel